Your privacy
Last updated 4 November 2026. This policy explains how Sanare Spa collects and uses your personal information when you use sanarespa.co.uk.
Sanare Spa is based at 32B High St, Tarporley, Cheshire CW6 0DX. We are responsible (the "data controller") for the personal information you share with us through this website. If you have any questions about this policy or your information, please email [email protected] or call 01829 847179.
When you send us a message using our contact form, we collect your name, email address, phone number (if you choose to give it), the topic of your enquiry and your message. If you contact us by email, phone or WhatsApp, we keep the details you give us so we can reply.Like most websites, our hosting and security services also record technical information such as your IP address, browser type and the pages you visit. This helps keep the website secure and working properly.
We use your information to:
Treatment bookings are made through Treatwell, which handles your booking details under its own privacy policy. Our Sanare Skin online shop at shop.sanarespa.co.uk runs on Shopify and has its own privacy policy, which explains how orders and payment details are handled.
We only share your information with trusted companies that help us run our website and email, and only so they can provide that service to us. These include our website host (Hostinger), our security and website delivery provider (Cloudflare), our email delivery service (SMTP2GO) and Google (our email provider and, if you accept analytics cookies, Google Analytics). Some of these providers may process information outside the UK. Where they do, appropriate safeguards are in place to protect it.
We keep enquiries for as long as we need to deal with them and for up to 24 months afterwards, unless you become a client, in which case we keep the records we need to look after you. After that, your information is securely deleted.
Cookies are small files stored on your device. We use essential cookies to keep the website secure and to remember your cookie choices. With your permission, we also use analytics cookies to understand how the website is used. When you first visit, our cookie banner lets you accept all cookies, reject non-essential cookies or choose which ones you are happy with. You can change your choice at any time using the Cookie settings link at the bottom of every page.
Under UK data protection law you have the right to ask for a copy of the information we hold about you, to ask us to correct or delete it, to object to or restrict how we use it, and to withdraw your consent at any time. To make a request, email [email protected]. We will reply within one month.If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.
We may update this policy from time to time. The latest version will always be on this page.
